First and foremost - always keep your receipt. DeMarini® Baseball & Softball Bats carry a limited, one-year, one-time manufacturer's warranty, and includes instructions & details within the cellophane wrapper.
All claims must be addressed to DeMarini Sports, Inc.
or call 1-800-937-BATS.
Please do not return the bat to us as DeMarini will not accept warranty claims from its dealers. Please read further on common DeMarini Bat Policies.
In order to validate a warranty the following must be adhered to: Baseball & Softball Bats must be purchased within the US and must be from an DeMarini Authorized Dealer.
The consumer must have their original computerized cashiers receipt from the dealer as proof of purchase.
Third party receipts, such as PayPal, PayPoint, etc. will not be accepted.
Please Note: Bats returned for warranty without proof of purchase will not be warranted.
Policy covers all manufacturing defects from normal field usage including: major denting, structural cracking or breakage.
A loose or broken end cap be be replaced. The warranty does not cover: Bats that have been abused, altered in any way or mistreated,
Bats that have been used in a commercial batting cages, Bats that have been used in temperatures under 15 degrees C (60 degrees F), Bats purchased at an auction,
or on auction websites without the express written consent of DeMarini Sports. Used bats purchased from re-sellers, any representation or warranty made by dealers beyond the provisions of this warranty, Grip replacements.
DeMarini does not approve of or authorize the purchaser, or any other person, to physically alter the bat in any manner for use in any game under the jurisdiction or sponsorship of an association or organization that has set
standards for performance bats. Alternations includes, but is not limited to: bat doctoring, rolling in a vice, hitting foreign objects other than approved balls, inner wall shaving,
end-loading and any other action that is designed to change the character or performance attributes of the bat in any manner. Any suspected alternations of the bat will nullify the DeMarini warranty.
Our standard 30 day money back return privilege applies. However, Baseball & Softball Bats must be returned in the same, unopened, sealed wrapper to qualify for a return. Bats which have the cellophane wrapping removed may not be returned - even if the bat has never been used. All warranty claims regarding Baseball & Softball bats must be addressed the manufacturer as specified above.
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This page was updated November 18, 2017
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