Countries Served:
North America
Canada, Mexico
Europe
Austria, Belgium, Denmark, Finland, Germany, Great Britain, Greece, Ireland, Italy, Liechenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland
Asia & Middle East
Japan, Hong Kong, Israel, Phillipines, South Korea, Taiwan, United Arab Emirates
Australia
Australia, New Zealand

Please Note:
* All orders are in U.S. Dollars. Sorry, we do not know conversion rates.
* Purchase total DOES NOT include tariff, duty or import tax you may owe your government.
* We can ship to other countries not listed above. Such customers must supply an American Express Money Order in advance via mail. Please e-mail for shipping rates and instructions.



Shipping Information
Two shipping options are available for most countries: Air Parcel Post or Air Express. Air Parcel Post is the most popular. Air Express is faster, but usually more expensive. Some countries are restricted to one option.

Continent Country Order Process Time Air Parcel Post Air Express
North
America
Canada 1 - 4 Days 7 - 14 Days $24.00 - $29.00 Not Available
Mexico 3 - 7 Days Not Available 7 - 14 Days $25.00 - $33.00
Europe Great Britain 3 - 5 Days 10 - 21 Days $30.00 - $40.00 7 - 14 Days $36.00 - $44.00
Germany 4 - 6 Days 10 - 21 Days $32.00 - $40.00 7 - 14 Days $36.00 - $44.00
Remaining 5 - 7 Days 14 - 21 Days $33.00 - $45.00 10 - 17 Days $40.00 - $45.00
Asia
Middle East
Japan 3 - 5 Days 7 - 21 Days $32.00 - $42.00 7 - 14 Days $36.00 - $44.00
Israel 3 - 5 Days Not Available 7 - 10 Days $40.00 - $49.00
UAE 3 - 5 Days Not Available 7 - 10 Days $40.00 - $49.00
Remaining 5 - 8 Days 10 - 21 Days $32.00 - $42.00 10 - 17 Days $35.00 - $45.00
Oceania Australia 4 - 6 Days 14 - 21 Days $30.00 - $40.00 7 - 14 Days $37.00 - $47.00
New Zealand 5 - 7 Days 14 - 21 Days $32.00 - $42.00 7 - 14 Days $38.00 - $48.00
* Process and Ship times are approximate, and represent average times. Process Time is the amount of time to prepare
orders for export.
* Shipping cost is for one item weighing 1 - 3 lbs. Oversized or overweight items may cost more. More than one item may
cost more depending on weight.

Ordering Methods:
Online Phone Mail Fax E-Mail

Policies/Info:
Ordering Returns Payments

Online Orders
Our shopping cart makes it easy to order online. Add contents to your cart by clicking the "ADD" button located on each item description page. Cart items can be edited or deleted as you continue browsing. Our unique system also allows the shopper to figure shipping cost in advance so that total cost can be better calculated. Items which do not have a shopping cart feature such as an "ADD" button are not available online, and are for advertising purposes only.

Our server utilizes an encrypted & secure transaction.

After you submit your online order, you will be transferred to our verification page. This secure document will verify your order, address and other submitted info. It will also assign you an unique order number for your reference. We recommend you print this verification page for your record. If that is not possible, then at least write the order number.

For questions about ordering on-line and for other info such as availability or suggestions please e-mail us or call us at 440-357-5586.

Order by Phone
You may order by phone at 440-357-5586. Our operators speak english only. Use our shopping cart to estimate total cost before calling.

Mail Orders
We do accept postal orders. You may use our fax order sheet as a postal order form. If that is not possible, you may use your own form. Use our shopping cart program to figure the total cost, including shipping option. Mail orders to the address located at the bottom of this page. Write orders in english.

Faxing an Order
You may order by fax. We have a fax order sheet which you may print out. Then use it to write your order, and submit it to the fax number written on the form. Submit your fax order to: 440-357-5890. Use our shopping cart program to figure total costs including shipping method and cost. Fax orders must contain a signature. Write orders in english.

E-Mail Orders
Not recommended. However, you may use the e-mail to make adjustments to an outstanding order or enquire about an order or product.


Ordering
WePlay Sports usually ships international orders within one week. Should we be out of a certain item, we will notify you and make whatever type of arrangement you choose within our capability. To ensure the quickest processing time, please be sure to accurately submit all pertinent order information. This is true with regard to credit card orders as all major creditors insist on accuracy, and will deny those that do not submit correctly. We reserve the right to r efuse any order they deem incorrect. Billing and Shipping Address must be the same.

Returns
You may return any unused item for a complete refund minus the paid shipping cost within 30 days after receiving your package. You may also exchange any unused item within 30 days of receiving your package. However, you will be assessed another shipping charge during the exchange. To return or exchange an item, you must request a Return Authorization number. Items returned without an RA Number will be refused. For more details about this policy, please click here.

Payments
All amounts are in U.S. Dollars. We accept Visa, MC, American Express, Discover & JCB credit cards. Credit card orders are not processed until the day merchandise is sent, not when the order is submitted. You may also pay by International Postal Order. Personal bank checks are not accepted.

WePlay Sports
1404 Mentor Ave.
Painesville, OH 44077
USA